Privacy Policy

Citron Technology (Shenzhen) Co., Ltd. ("CitronSemi", "we", "us" or "our") operates the website citronsemi.com and provides electronic component sourcing and related services.

This Privacy Policy explains what personal information we collect, how we use it, how we protect it, and the choices available to you. It applies to information submitted through our website, by email, by phone, through WhatsApp or through other business communication channels.

Information you provide: your name, company name, job function, business email address, telephone or WhatsApp number, country or region, part numbers, quantities, target prices, delivery requirements, bill-of-materials (BOM) files and any other information you choose to include in a request for quotation or message.

Information collected automatically: when you visit the website, our hosting infrastructure may record technical information such as your IP address, browser type, device type, pages visited and the date and time of access. This information is used for security, troubleshooting and understanding general website usage.

We do not intentionally collect sensitive personal information. Please do not send us sensitive personal data, payment card details or identity documents through the website forms.

We use the information you provide to review and respond to sourcing requests and other inquiries; to prepare quotations, identify supply options and communicate with suppliers, inspection providers, logistics partners and other service providers involved in fulfilling your request; to process and administer orders and provide related customer support; to keep business records and comply with accounting, tax and legal obligations; to protect the security and integrity of our website and communications; and to improve our website, services and business processes.

Where the EU or UK General Data Protection Regulation applies, we process personal information on the following legal bases: performance of a contract or steps taken at your request before entering into a contract; our legitimate interests in operating and developing our business; compliance with legal obligations; and your consent where we specifically ask for it.

You may withdraw consent at any time. Withdrawal does not affect processing carried out before the withdrawal.

We do not sell personal information. We may share information with suppliers and manufacturers, independent inspection providers, freight forwarders and logistics providers, financial institutions and payment service providers, IT and hosting providers, professional advisers, and public authorities where required by law.

Where possible, we limit shared information to what is necessary for the relevant purpose and require service providers to protect it.

We are based in China and may work with suppliers, service providers and customers in other countries. Your information may therefore be transferred to and processed in countries outside your own. Where required, we take reasonable steps to ensure that appropriate safeguards are in place for such transfers.

We retain personal information only for as long as necessary for the purposes described in this policy, including to respond to your request, maintain business and transaction records, resolve disputes and meet legal, tax and accounting requirements. When information is no longer needed, we delete it or make it anonymous.

The website may use strictly necessary cookies and similar technologies required for the site to function, such as security and session-related functions. If we introduce analytics or marketing cookies in the future, we will provide appropriate information and, where required, obtain consent.

Depending on your location, you may have the right to request access to the personal information we hold about you, to ask us to correct or delete it, to restrict or object to certain processing, to receive a portable copy, or to withdraw consent.

To exercise these rights, contact us at info@citronsemi.com. You also have the right to contact your local data protection authority. We will respond within the time required by applicable law.

We use reasonable technical and organisational measures to protect personal information against unauthorised access, loss, misuse or alteration. However, no method of transmission over the internet or method of electronic storage is completely secure, and we cannot guarantee absolute security.

Our website may contain links to third-party websites, such as LinkedIn or WhatsApp. We are not responsible for the privacy practices or content of those websites. We recommend reviewing their privacy policies before providing personal information.

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised "Last updated" date. Material changes may also be communicated through the website or by email where appropriate.

If you have questions about this Privacy Policy or how we handle personal information, contact Citron Technology (Shenzhen) Co., Ltd. at info@citronsemi.com.